I used to be the manager of another store, but now I'm the new owner of "Hanko Shop 21 Tsurumi East Exit Ekimae Street Store."
My experience at the stamp shop began when I had the opportunity to help out during the busy season 2-3 months after leaving my previous job.
At that time, the busy season had ended and I was working another job, but the owner of Hanko Shop 21, where I was helping out, asked me if I would like to become the manager of a new store he was opening. After six months of experience as manager of the first store, I became manager of the second store, and that was when I began working for Hanko Shop 21 full-time.
After serving as store manager for five years, the manager of the first store retired, and I took over.
At our first store, I was able to gain experience in various aspects of store management, from product selection to store layout.
We utilized the experience we gained at our second store and continued to strive to provide services that would satisfy our customers at our first store.
After two years, I realized that I had become accustomed to the flow of running a store, and decided to become an owner. When I filed a complaint as a store manager, the head office responded well to my complaints, and from my previous experience in customer service, I had confidence in my ability to serve customers, which pushed me to become an owner.
We also value communication with our customers and strive to provide a friendly service.
We value Hanko Shop 21 as a comfortable place for our customers and will strive to make everyone happy.
If you have any questions or requests, please feel free to contact us.